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Returns & Refund Policy

Here at FunkoBros, LLC,  we are committed to providing our customers with high-quality products and exceptional service. Due to the nature of our business, all items purchased through our website are considered FINAL SALE. This Returns & Refund Policy outlines the terms and conditions regarding returns and refunds for final sale items.

By placing an order with us, you acknowledge and agree to abide by the terms outlined herein.

1. **Final Sale Policy:**

  • All items purchased through our website are final sale, meaning they cannot be returned or exchanged for any reason except as required by law.

2. **Product Quality Assurance:**

  • We take great care to ensure the accuracy and quality of our products. However, if you believe you have received a defective or damaged item, please contact us within [number] days of receiving your order to report the issue.

3. **Reporting Defective or Damaged Items:**

  • To report a defective or damaged item, please contact our customer service team at Support@FunkoBros.com and provide your order number, a description of the issue, and any relevant photos or documentation.
  • We will review your claim and may request additional information to assess the situation.

4. **Refund Eligibility:**

  • Refunds for defective or damaged items will be processed on a case-by-case basis and are subject to approval by FunkoBros, LLC.
  • If your refund request is approved, a refund will be issued to the original payment method used for the purchase.

5. **Non-Returnable Items:**

  • In addition to final sale items, certain products may be non-returnable due to hygiene or safety reasons, such as personal care items or perishable goods. These items are exempt from our returns and refund policy unless they are defective or damaged upon receipt.

6. **Unauthorized Returns:**

  • Any unauthorized returns of final sale items will not be accepted and will be returned to the sender at their expense.
  • We reserve the right to refuse returns or refunds for items that do not meet the criteria outlined in this policy.

7. **Governing Law And Jurisdiction:**

  • This Returns & Refund Policy shall be governed by and construed in accordance with the laws of The United States Federal & Local State Governments.
  • Any disputes arising out of or related to this policy shall be resolved exclusively through arbitration in The State of Georgia, and will be conducted in accordance with the rules of the American Arbitration Association.

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to comply with the terms of this Returns & Refund Policy. If you have any questions or concerns regarding this policy, please contact us at Support@FunkoBros.com before making a purchase.

FunkoBros, LLC reserves the right to modify or update this Returns & Refund Policy at any time without prior notice. Amendments will be effective upon posting on our website or other communication channels.

IT IS YOUR RESPONSIBILITY TO REVIEW THIS POLICY PERIODICALLY FOR CHANGES.

Thank you for choosing FunkoBros, LLC. We appreciate your trust and support.