Pre-Order Policy

At FunkoBros, we prioritize transparency, fairness, and customer satisfaction. To ensure a smooth pre-order process and protect both parties involved, we have formulated a comprehensive pre-order policy. This policy serves to clarify expectations, mitigate risks, and provide guidelines for resolving any disputes that may arise.

By placing a pre-order with us…

you acknowledge and agree to abide by the terms outlined herein.

1. **Payment Authorization:**

When you place a pre-order, you authorize FunkoBros, LLC to charge the full amount of the pre-order to your chosen payment method at the time of purchase.
By providing your payment information, you affirm that you are authorized to use the selected payment method and that all information provided is accurate.

2. **Pre-Order Fulfillment:**

We will make every effort to fulfill pre-orders within the specified timeframe indicated at the time of purchase. However, unforeseen circumstances such as supplier delays or production issues may impact delivery timelines.
Any estimated delivery dates provided are subject to change without prior notice. We shall not be held liable for any delays beyond our control.

3. **Cancellation And Refund Policy:**

Pre-orders are considered FINAL SALE and non-refundable once placed. However, you may cancel your pre-order within 24 hours of purchase for a full refund.
After the initial 24-hour window, cancellations are not permitted, and refunds will not be issued.

4. **Product Changes And Variations:**

We reserve the right to make changes to product specifications, designs, or features without prior notice.
While we strive to ensure accuracy in product descriptions and images, variations may occur due to factors such as manufacturing processes or product updates.

5. **Communication and Updates:**

We will endeavor to keep you informed of any changes or updates regarding your pre-order status.
You are responsible for providing accurate contact information to facilitate communication regarding your pre-order.

6. **Chargeback Disputes:**

By placing a pre-order with us, you agree to first attempt to resolve any disputes or concerns directly with FunkoBros, LLC before pursuing a chargeback.
Initiating a chargeback without prior communication and attempted resolution with FunkoBros, LLC constitutes a violation of this policy.
In the event of a chargeback dispute, we will provide evidence of the transaction details, including order confirmation, payment authorization, and communication records, to refute the chargeback claim.
You acknowledge that filing a chargeback without valid justification may result in the suspension of your account and legal action to recover any damages incurred by FunkoBros, LLC.

7. **Governing Law And Jurisdiction:**

This pre-order policy shall be governed by and construed in accordance with the laws of The United States Federal & State Governments.
Any disputes arising out of or related to this policy shall be resolved exclusively through arbitration in [Your Jurisdiction], conducted in accordance with the rules of the American Arbitration Association.

By proceeding with your pre-order, you affirm that you have read, understood, and agreed to comply with the terms of this pre-order policy. If you have any questions or concerns regarding this policy, please contact us at Support@FunkoBros.com before placing your pre-order.

FunkoBros, LLC reserves the right to modify or update this pre-order policy at any time without prior notice. Amendments will be effective upon posting on our website or other communication channels.

IT IS YOUR RESPONSIBILITY TO REVIEW THIS POLICY PERIODICALLY FOR CHANGES.

Thank you for choosing FunkoBros, LLC. We appreciate your trust and support.